Shipping

Shipping

We use reputable courier and postage companies for the delivery of your goods.  We always strive to get your order out on the same day as placed/paid for, however this is dependent on how late in the day it is made and the type of product you have ordered. 
 

Generally:

  1. Orders placed before 3pm on a business day are despatched the same day, orders placed after 3pm are sent if time is available.
  2. If your order is not sent out on the same day, your order will be sent on the next business day.
  3. Goods that are ordered on Friday are most likely to arrive Monday.
  4. Orders placed on a Saturday, Sunday or Statutory Holiday will be despatched on the next business day.
  5. If you are hoping for a Saturday delivery, please call us.  This will incur extra freight charges but we can process this extra cost over the phone with your credit card once we know what you have ordered.  This is not a guartanteed service - we can only do our best!
  6. Goods that are sent to a town/city business address are more likely to arrive on time.
  7. Rural deliveries generally take 2 – 3 business days extra to arrive.
  8. Please allow an extra 3 - 5 days delivery time if your order consists of larger, bulkier or heavier items (excluding motorcycles.)
  9. When your goods are sent we will send you a text/email with the tracking number so you are able to track your order.
  10. If you would like to collect your item/s directly from our retail store, we will phone, text or email you to inform you that they are ready to collect.  There is no fee for this service.
     

Shipping Costs:

Standard North Island - $12.50
Standard South Island - $13.50
Rural North Island - $17.50
Rural South Island - $18.00
**These costs are subject to change**
 

Our Retail Store opening hours are:

  • Monday to Friday 8am – 5pm
  • Saturday 9am – 3PM
  • Sundays and Statutory Holidays – Closed (we will be out riding!)

If your order is a motorcycle, then please allow up to 14 business days for delivery once the pre delivery process is completed. Please call our sales team on 07 927 1340 EXT 1 to discuss delivery of your motorcycle. 
The fees for this service are:

  • North Island $300 inc GST
  • South Island $500 inc GST

 

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